FAQ

Who are the consulting doctors?

All the doctors are registered medical practitioners. Along with qualifying degrees – experience, research and track-record of practice are taken into account before a doctor is registered with My Medicine and given access to answer patient queries. Please check out our doctors’ profile.

Is delivery service available for the whole of Myanmar?

Yes and please refer below delivery information.

1. Yangon – 100% orders are shipped with next day delivery. Orders placed after 3:00 pm on Friday and over the weekend are dispatched on Mondays.

2.Other Cities in Myanmar – 100% orders are processed within 24 hours of payment provided the product ordered is in stock. Orders are not processed or shipped on Saturday, Sunday or major public holidays in Myanmar. Please consider shipping time as an estimate for intercity delivery due to COVID.

3.Intercity Delivery – We deliver your orders to Yangon within the same day and 3-7 days delivery to townships in other cities across Myanmar. Our Care Companion will contact you directly provided your correct information if your township is in the area where we are unable to reach at the moment.

What is My Medicine’s Operation Hours?

Operation hours – Monday to Friday : 9:00 am to 5:00 pm.

Hotline service hours – Monday to Sunday : 9:00 am to 12:00 am.

How can I speak with a pharmacist?

Dial short code 5588. For MPT numbers, please call +95-9779995588.

Chat with us on My-Medicine Facebook Messenger

Email us on [email protected]